List of Grievance Officers Appointed by Social Media Giants To Comply With New IT Rules



Social media giants in India, have been facing issues with the Indian Govt., regarding the new IT laws. But finally, they, have now appointed their, new Grievance Officers. Let’s See.


Twitter has appointed Dharmendra Chatur from Bengaluru, who is a partner at a law firm – Poovayya & Co. Earlier Twitter had appointed Jeremy Kessel from San Francisco but Amit Acharya, a practising advocate at the Delhi high court and the Supreme Court claimed that the step

“is not in true sense implementation of the Rule 4 of Information Technology (Intermediary Guidelines and Digital Ethics Code) Rules 2021”.


WhatsApp has appointed Paresh B Lal from Telangana as their grievance redressal officer.

“As part of expanding our operations in India, we continue to work alongside government authorities to keep our users safe. We have appointed a Grievance Officer based in India, who can be contacted directly if a user has a concern about their WhatsApp experience and is unable to report it through other channels.”




Facebook named Spoorthi Priya as its Grievance Officer. 


Koo has appointed Rahul Satyakam, who is Operations Manager at Koo, as Resident Grievance Officer.


ShareChat listed Harleen Sethi as its Resident Grievance Officer as well as Nodal Contact Person and G. T. Thomas Phillippe as Chief Compliance Officer. Harleen Sethi is currently also the Senior Public Policy Counsel at ShareChat while G. T. Thomas Phillippe is General Counsel at ShareChat.


Abhimanyu Yadav is the designated grievance officer for Telegram. 


LinkedIn has its Legal Policy Manager, Tanya Mampilly, as its Grievance Officer for India.



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